
The SCOR (Supply Chain Operations Reference) model is a comprehensive framework used to evaluate and improve supply chain performance. Developed by the Supply Chain Council, the SCOR model is designed to provide a standardized approach to supply chain management through the integration of business process reengineering, benchmarking, and best practices into a unified structure.
The SCOR model encompasses five key management processes:
- Plan: This involves the strategies for balancing resources with requirements and establishing communication through the supply chain. Effective planning ensures that supply meets demand in an efficient manner.
- Source: The sourcing process focuses on procuring goods and services to meet planned or actual demand. It includes identifying reliable suppliers and managing supplier relationships to ensure quality and cost-effectiveness.
- Make: This process involves the transformation of products to a finished state to meet planned or actual demand. It covers the manufacturing process, including production scheduling, packaging, and maintenance.
- Deliver: The delivery process involves the logistics of coordinating orders, warehousing, and transportation to provide the products to the end customer. This ensures that the right product reaches the right place at the right time.
- Return: This process involves the handling of returned products, including defect identification, return policies, and the logistics of transporting the products back to the source.
By leveraging the SCOR model, organizations such as New Horizon AI can enhance their supply chain visibility, drive process improvements, and achieve operational excellence. New Horizon AI offers advanced solutions that integrate with SCOR principles to optimize supply chain management through predictive analytics, real-time data, and AI-driven insights. This alignment not only improves efficiency but also enhances decision-making capabilities across the supply chain.







